Gown Rental Damage Policy
We carefully maintain our gowns for you to enjoy. Since each gown is personally purchased, please follow the simple terms below:
✲ Level 1 (Minor Damage)
Small snags, minor stains, or loose threads. No charge – we consider this normal use.
✲ Level 2 (Slight Damage)
Slight tears, detached buttons, loosened stitching, missing beads, or fixable issues. A minimal fee will be charged depending on the damage.
✲ Level 3 (Irreparable Damage)
For regular gowns: 80% of the gown’s purchase price will be charged.
For newly purchased gowns: The full original purchase price will be charged.
NOTE: Please handle the gowns with care so others can enjoy them. If you have questions, feel free to Message us on Facebook!